Not so friendly skies: United Airlines’ public relations disaster

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The third biggest Airlines of America ” The United Airlines ” has been smashed for dragging a 69 year old Asian passenger.

The company whose slogan is ” Fly the Friendly Skies ” has recently refused two young girls from boarding the flight because they were wearing leggings. The statement made by Chief executive Oscar Munoz ” This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers ” acted as an additional fuel in the fire.

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Jokingly, United’s CEO Oscar Munoz was awarded as PR communicator of the year. Last month the trade publication called him an excellent, dedicated and smart leader. This award was given before such disturbing incidents.

 

 

Source : BBC News

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